Nord-Trøndelag Elektrisitetsverk

Summary

With SalesScreen, NTE noticed a big change in energy and overall workplace atmosphere. There was more camaraderie, and friendly team competitions proved to be an excellent way to increase focus on sales and boost motivation. Celebrating achievements together via TV screen pop-ups with personalized soundtracks was another factor that contributed to a more lively, fun company culture.

Key Changes:

• Increase in sales
• Improved company culture
• More control over goals
• More focus on key targets

Problem

Before SalesScreen, we were searching for a better way to set budgets and goals, while also driving more focus on sales results. I had experience with SalesScreen from a previous employer, and I knew it would be the perfect tool for this. I also knew I wanted to establish teams, since we were one department, consisting of approximately 30 employees. Creating the teams was not the issue, but I was keen to make this process fun and engaging rather than divisive.

Additionally, we did not have a consistent routine for recognizing employees; there was little celebrating whenever someone accomplished an important task or hit a big milestone.

Solution

Goal Setting and Attainment

When we began using SalesScreen, we registered different types of sales for a period of 6 months. This period became the basis for our goal for the following year. Thus, it became a valuable tool for setting goals specific to our department, as well as starting to focus on sales in our conversations. It has also been helpful in visualizing our results in real-time–specifically, in regard to budgets and how close we are to reaching goals.

In addition, it’s incredibly easy to use and doesn’t take much extra time for users to register sales.

Driving Performance with Competitions

Once I established two teams within our department, I conducted team competitions that significantly livened up the office and introduced some friendly competitions between the two. I also tested individual versus team competitions and based on this experience I found that common goals and budgets suited my employees better than individual goals. So, team competitions and features such as “the Wheel of Fortune” have inspired performance and motivation throughout the entire department.

Celebrating Wins Together

In the past, we have had little celebration when an employee did something good. This has been really missed. With SalesScreen, we have celebrations every single day in the form of music and videos that pop-up on TV screens when sales or other important tasks are registered. Employees think this is really fun to get their name on the screen, accompanied by their favorite music, so it has become motivation in itself to sell more.